Shipping Policy

Indraprastha Ayurvedic Store is dedicated to ensuring the safe, timely, and reliable delivery of authentic Ayurvedic products to customers across India. This Shipping Policy outlines the terms and conditions governing order processing, dispatch, and delivery.

Order Processing

All orders are processed within 2–3 business days from the date of confirmation. Orders are not processed, shipped, or delivered on Sundays, weekends, or national/public holidays.

Shipping & Delivery Timelines

We make every reasonable effort to deliver orders within the estimated delivery timeframe communicated at checkout. Delivery timelines may vary depending on the customer’s location and logistics partner operations.

In exceptional circumstances, delivery delays may occur due to:

National or regional holidays
Adverse weather conditions or natural calamities
Accessibility constraints at the delivery location
Delays or policy limitations of courier partners
Incorrect or incomplete address details provided by the customer
Temporary stock unavailability

Indraprastha Ayurvedic Store shall not be held responsible for delays arising from the above factors, though customers will be duly informed wherever possible.

Shipment Confirmation & Order Tracking

Once an order is dispatched, customers will receive a shipment confirmation notification containing the relevant tracking number(s). Tracking information generally becomes active within 24 hours of dispatch. Customers may track their shipment status through our website or the courier partner’s tracking portal.

Shipping Coverage

Currently, we ship within India only. Delivery availability may vary for remote or non-serviceable pin codes as per courier partner guidelines.

Taxes & Charges

All prices displayed are inclusive or exclusive of taxes as specified at checkout. Applicable GST or statutory taxes will be charged in accordance with Indian laws and clearly reflected in the final invoice.

Delivery Disclaimer

While we strive to meet delivery commitments, Indraprastha Ayurvedic Store is not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control. Customers are advised to ensure accurate shipping details to avoid delays or failed deliveries.

Contact & Support

For shipping-related queries or assistance, customers may contact our support team through the contact details provided on the website.